Dost.ai
From Idea to serving 30 Million users
Dost, meaning ‘friend,’ epitomizes our vision as a dedicated companion for businesses. In 2016, Preneur Lab envisions and brings to life this transformative B2B SaaS product, aiming to revolutionize customer service management. Our goal is to streamline brand management, providing brands with an effortless solution to enhance customer relationships, attract a broader clientele, and achieve growth through heightened conversions.
Over the years, Dost.ai has positively impacted the lives of over 30 million individuals, extending its reach across borders to countries including the USA, Canada, the UK, and beyond. Dost.ai has played a pivotal role in empowering businesses by providing invaluable insights and data-driven solutions. Through its services, businesses have gained the ability to make effective and strategic decisions, leading to tangible growth and success. By leveraging the platform’s capabilities, entrepreneurs and enterprises alike have harnessed the power of informed decision-making, paving the way for enhanced efficiency, increased profitability, and sustainable business expansion.
In the vibrant landscape of Bangladesh, home to a population of 172 million, the demand for efficient customer service is ever-increasing. As of 2022, with approximately 105 mobile subscriptions for every 100 individuals, mobile operators are striving to deliver unparalleled service. However, the sheer volume of inquiries, a testament to the substantial population, poses a unique challenge. Recognizing the impracticality of manually addressing each query, the industry is actively exploring automated solutions. Leveraging technology for efficient and prompt issue resolution has become imperative in providing a seamless customer experience amidst the dynamic telecommunications landscape of Bangladesh.